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Continue ShoppingPrivacy Policy
Last Updated: 7th March 2026
At SmartLay.pk, protecting your privacy and personal information is a priority. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
1. Information We Collect
When you interact with our website, we may collect certain personal information including:
Full name
Phone number
Email address
Shipping and billing address
Order details and purchase history
This information is collected only when necessary to provide our services.
2. How We Use Your Information
The information we collect may be used to:
Process and deliver your orders
Provide customer support
Communicate order updates and confirmations
Improve our website functionality and services
Prevent fraudulent transactions
We only collect the information required to deliver a smooth and secure shopping experience.
3. Data Security
SmartLay.pk implements appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, while we strive to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.
4. Sharing of Information
We do not sell, trade, or rent customer personal information to third parties.
Limited information may be shared with trusted service providers such as:
Courier companies for delivery purposes
Payment service providers
Website analytics services
These third parties only receive the information necessary to perform their services.
5. Cookies and Tracking
SmartLay.pk may use cookies and similar technologies to:
Enhance user experience
Understand website usage patterns
Improve website performance
Users may disable cookies in their browser settings if preferred.
6. Customer Rights
Customers have the right to request:
Access to their personal data
Corrections to inaccurate information
Deletion of personal information where applicable
Requests can be made through our support contact.
7. Policy Updates
If you have questions regarding this Privacy Policy, please contact us:
Email: support@smartlay.pk